1. Delivery Coverage

We deliver to all addresses within the United Kingdom (England, Scotland, Wales, and Northern Ireland). Any delivery restrictions (e.g., remote areas) will not eligible for Next Day Delivery .

2. Delivery Timeframes

Standard Delivery: 3–5 working days.
Express Delivery:2–3 working days (orders placed before 10:00 AM, Mon–Fri).
Next Day Delivery: Available in selected areas only.

Orders placed on weekends or public holidays will be processed the next working day. By law, all orders will be delivered within 30 days of purchase unless a different timeframe is agreed at checkout.

3. Packaging &  Delivery Charges

Standard Delivery: £3.99 (Free for orders over £50).
Express Delivery: £6.99.
Next Day Delivery: £8.99.

Charges may vary depending on product weight, size, and courier. Any such variation will be shown before checkout.

4. Courier Partners

We work with trusted UK delivery partners including Royal Mail, DPD, Evri (Hermes), and UPS.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details.

6. Missed or Failed Deliveries

If you are unavailable, the courier will attempt redelivery or leave instructions for collection at a local depot.

7. Damaged or Missing Items

If your order arrives damaged, faulty, or incomplete, please contact us at support@hoodnjogs.co.uk with photos where possible. You have a statutory right of up to 14 days from the order date to reject faulty goods for a full refund or replacement.

8. Contact Us

📧 Email: support@hoodnjogs.co.uk
🌐 Website: www.hoodnjogs.co.uk